Mar 30, 2023, Posted by: Logan Wells

Why is my Google business account suspended?

Troubleshooting a Suspended Google Business Account: What to Do?

If your Google business account has been suspended, it can be difficult to know what to do. You may be feeling frustrated and overwhelmed, but don’t worry - understanding the reason for your suspension and taking the right steps can help get your account back up and running.

First, determine why your account was suspended. Google sends an email to the address associated with the account, so be sure to check your inbox. Reasons for suspension could include violating the Google My Business policies, not adhering to Google’s advertising policies, or having multiple accounts for the same business.

If you find that your account has been suspended for violating Google My Business policies, review the policy page to ensure that you understand the requirements. You may need to make changes to your account in order to comply with the policy and restore your account.

If your account was suspended for not adhering to Google’s advertising policies, you will need to review and update your ads so that they comply with the policies. Depending on the severity of the violation, you may need to make changes to the ad itself or to the landing page the ad links to.

Finally, if your account was suspended due to having multiple accounts for the same business, you can request that one of the accounts is reinstated. Google will review the request and decide which account to keep.

After you have identified the reason for the suspension and taken steps to address the issue, you can contact Google My Business support to request that your account is reinstated. Be sure to provide as much information as possible to explain the situation and why you believe the suspension should be reversed.

It’s important to be patient while waiting for Google to respond. They typically take up to a week to review the request and make a decision.

If your account is reinstated, take the time to review the policies and make sure that you understand them. This will help you to avoid getting your account suspended again in the future.

Understanding Google Business Account Suspensions: Causes and Solutions

Having a business account suspended on Google can be a huge setback. It can prevent you from accessing important products and services, like Google Ads. Fortunately, knowing the causes and solutions of Google business account suspensions can help you quickly resolve the issue.

Common Causes

There are several reasons why your Google business account may be suspended. One of the most common is a violation of Google’s Terms of Service. This can include creating multiple accounts, using offensive language, or promoting illegal activities. Other causes include a lack of information or a failure to keep your account information up-to-date.

Violation Of Google Ads Policy

Google Ads is one of the most popular tools for businesses, but it is also one of the most heavily regulated. If you violate the Google Ads policy, your account may be suspended. Common violations include using misleading or inaccurate information, making unsupported claims, or promoting products or services that are not allowed.

Security Concerns

Google is constantly monitoring for suspicious activity on its platform. If it detects any unusual activity on your account, it may take action to protect the security of its users. This could include suspending your account until the activity is investigated.

Resolving The Issue

If your Google business account is suspended, the best course of action is to contact Google support. The support team can review your account and determine the cause of the suspension. If the suspension is found to be in error, they can help you get your account reinstated.

If the suspension is due to a violation of Google’s Terms of Service or Google Ads policy, you can appeal the decision. This should be done within 14 days of the suspension. The appeal should include a detailed explanation of the issue and any evidence that may be relevant to the case.

If the suspension is due to a security issue, you can work with the support team to resolve the issue. This may include changing your account password, updating your security settings, or providing additional information about the activity on your account.


Google business account suspensions can be a major setback for any business. However, understanding the common causes and solutions can help you quickly resolve the issue. If your account is suspended, contact Google support right away to get your account reinstated.

How to Reactivate a Suspended Google Business Account

If your Google business account has been suspended, it can be a difficult and stressful situation. You may be wondering how to reactivate it, and what to do in the meantime. Fortunately, there are steps you can take to try and get your account back in good standing.

Step 1: Understand Why Your Account Was Suspended
The first step is to understand why your account was suspended in the first place. Google typically sends out an email notification if your account has been suspended, and this will explain why it was suspended. Common reasons include violating Google's terms of service, spammy behavior, or suspicious activity. It's important to understand the cause of the suspension before you move forward.

Step 2: Appeal The Suspension
Once you've identified the reason for the suspension, you can start the process of appealing it. Google allows you to submit an appeal directly through their website. This can be a lengthy process, as Google will need to review your appeal and decide if it should be reinstated or not.

Step 3: Follow Up On Your Appeal
Once you've submitted your appeal, it's important to follow up with Google. You can do this by sending emails or calling the customer service team. It's important to be patient and polite in your interactions with Google. They may need more information or clarification before they can make a decision about your account.

Step 4: Make Changes To Your Account
Once Google has reviewed your appeal and decided to reinstate your account, you'll need to make any necessary changes. This may include updating your account information, changing certain settings, or fixing any issues that led to the suspension in the first place. Make sure to follow all of Google's guidelines and instructions to ensure your account remains in good standing.

Step 5: Monitor Your Account Going Forward
Once you've made the necessary changes and had your account reinstated, it's important to monitor it going forward. Make sure to adhere to Google's guidelines and avoid any activities that may lead to another suspension. You should also regularly check your account to make sure everything is in order.

Avoiding Google Business Account Suspensions: Tips and Best Practices

Google Business is an amazing tool that helps businesses of all sizes to get their products and services out there. It’s a great platform that allows businesses to create a strong online presence and get their message across to a wide audience.

However, there are certain guidelines that businesses must follow in order to use Google Business properly. If these guidelines are not followed, it can result in the suspension of a business’s Google Business account.

If you’re a business owner, it’s important to be aware of the potential pitfalls that can lead to an account suspension. Here are some tips and best practices to help you avoid a suspension of your Google Business account.

1. Read and Follow Google’s Guidelines

Google provides detailed guidelines for businesses using their platform. It’s important to read and follow these guidelines to ensure that your business is using the platform properly and not in a way that could get your account suspended.

2. Don’t Post Inappropriate Content

Google Business is a professional platform, and it’s important to ensure that all content you post is professional and appropriate. This includes avoiding profanity and other offensive content.

3. Don’t Post Duplicate Content

Google Business does not allow businesses to post duplicate content. This means that any content that you post should be original and unique. This helps to ensure that your business is seen as a credible source of information.

4. Monitor Activity On Your Account

It’s important to regularly monitor the activity on your Google Business account. This allows you to identify any suspicious activity that could flag up a possible suspension from Google.

5. Respond To Reviews Quickly

Businesses should respond to reviews quickly and politely to ensure that their customers are happy. This helps to create a positive relationship between the business and its customers and can help to prevent any negative activity that could result in a suspension.

By following these tips and best practices, businesses can ensure that they are using Google Business properly and avoid any potential suspensions. By taking the necessary steps to ensure that their accounts are compliant with Google’s guidelines, businesses can enjoy all the benefits that Google Business has to offer.


Logan Wells

Logan Wells

I'm an experienced banker with a passion for helping others achieve financial success. I have been in the banking industry for over 10 years, and have developed a deep understanding of the complexities of the banking system. I'm constantly looking for innovative solutions to make banking easier and more efficient for everyone.

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